Our Consumer Goods (App Product) Terms and Conditions
What these terms cover.
These are the terms and conditions on which we supply the Applications Product (App) to you.
Why you should read them.
1. Please read these terms carefully before make any purchase on our site. These terms tell you who we are,
how we will provide products to you, refunds, and returns, and other important information.
2. By purchasing the App you confirm that you accept these terms and agree to comply with them. We may
amend these terms from time to time. Every time you wish to purchase any products on our site, please
check these terms to ensure you understand the terms that apply at that time.
2. Information about us and how to contact us
Who we are
We are Grow with Anna a company registered in Gewerbepark West 20,Gewerbeobjekt A8504 Preding Austria.
To contact us, please email support@growwithanna.com
By using our site you accept these terms
By using our site, you confirm that you accept these terms of use and that you agree to comply with them.If you do not agree to these terms, you must not use our site.
3. Our contract with you
How we will accept your order. Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us.
4. Our rights to make changes
Minor changes to the products. We may change the product:
to reflect changes in relevant laws and regulatory requirements; andto implement minor technical adjustments and improvements. These changes will not affect your use of the product.We may update or require you to update the App.
5. App Product
5.1 Ongoing services or a subscription for ongoing digital content.
Our subscription services operate on a renewal basis according to the subscription package you have selected i.e Annual, Quarterly, or Monthly. Please note that on renewal the costs for your chosen subscription may exclude any discounts that may have been applied to the initial subscription purchase. Renewal may be at the current cost of the subscription, excluding any discounts.
5.2 Subscription Information
Downloading the Grow with Anna App is free of charge. Once users register, you will need to subscribe to get access to the Digital Product(s).
App Payments All app subscription payments are handled through the Apple and Google app stores and are under their
terms and conditions. All web subscription payments are handled by Stripe and are bound by these terms
and conditions.
5.3 Ongoing services or a subscription for ongoing digital content.
PLEASE NOTE: Depending on which country you are in, VAT may be added to the price, according to Apple
and Android legislation. For payments made via web, conversion to your home currency will be handled by your account provider and a conversion fee may be charged for this process.
5.4 Subscription Information
Other currencies are set by Apple or Google directly. For payments made via web, conversion to your
home currency will be handled by your account provider and a conversion fee may be charged for this
process.
Subscribing will give you access to all features the App offers. If you decide to purchase the App, you agree to instantly pay the price shown upon confirmation of purchase.
Payment will be charged to the payment account linked to the card (if you are subscribing via web) or
account you are using (the Apple or Google account connected to your device).
If it is not cancelled earlier on, a subscription will automatically renew within 24 hours before the end of
the current subscription period.
Your account will be charged for renewal within 24 hours before the end of the current subscription
period. You have the right to manage your subscription and auto-renewal may be turned off at any point after purchase.
*Free and Lifetime Grow with Anna App access offers are available to new users only
Lifetime Access means access to the App for the period during which the App is commercially operated by Grow with Anna.
If Grow with Anna discontinues the Service, or materially changes it so that the original access is no longer reasonably provided, the access will end on the date of discontinuation. No further refund or service is due beyond that date.
Lifetime Access purchase does not guarantee that the Service will continue in its current form for the entire term of your lifetime, nor does it guarantee that the Service will never be terminated or altered.
The amount you paid for your App access upon purchase is non-refundable even if your subscription is terminated early.
6. Refunds
App purchase. Once you purchase the App, the App is immediately available to you and you will not be able
to change your mind and receive a refund. You were made aware of this prior to ordering and agreed to
this when ordering.
The amount you paid for your subscription upon purchase is non-refundable even if the subscription is
terminated early.
7. Price and payment
Where to find the price for the product: The price of the App will be the price indicated on the website and website checkout when you placed your order.
8. How we may use your personal information
We will only use your personal information as set out in our Privacy Policy.
Sensitive Data By entering menstrual cycle, fertility, reproductive health or similar information into the App, you acknowledge this is sensitive health data. We collect and process such data only to provide App features and with your consent. You may withdraw consent at any time; some features may become unavailable if you do so.
Data Protection We will not sell or share your sensitive health data with third parties for advertising purposes. Any anonymised or aggregated data will not identify you. We implement appropriate security measures to protect all sensitive data and will notify you of any data breaches as required by law.
International Transfers Your data may be stored or processed outside your country of residence. We ensure that any international data transfers comply with applicable legal safeguards.
9. Health and Safety Information
The Services are provided for informational, educational and wellness purposes only. They are not intended as a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of a qualified healthcare professional before starting any fitness or wellness program or making decisions related to your reproductive health.
Cycle Workout Recommendations Any cycle phase workouts recommended by the App are not to be relied upon for critical health decisions or management.
Pregnancy and Medical Conditions If you are pregnant, breastfeeding, have any pre-existing medical condition or injury, or are taking medication, consult a healthcare professional before using the App. Stop using the App and seek medical attention if you experience adverse symptoms.
1. These terms
What these terms cover.
These are the terms and conditions on which we supply the Applications Product (App) to you.Why you should read them.Please read these terms carefully before make any purchase on our site. These terms tell you who we are,how we will provide products to you, refunds, and returns, and other important information.By purchasing the App you confirm that you accept these terms and agree to comply with them. We mayamend these terms from time to time. Every time you wish to purchase any products on our site, pleasecheck these terms to ensure you understand the terms that apply at that time.2. Information about us and how to contact usWho we are
Contact details
If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:
Full name of legal entity: Grow with Anna GmbH
Email address: anna@growwithanna-team.com
Registered address: Gewerbepark West 20,Gewerbeobjekt A8504 Preding Austria.
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK
regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
WE COLLECT THE FOLLOWING TYPES OF INFORMATION
1. Information you provide to us directly: when you register for an account via email, we collect your full name, password, and email address.
2. Technical information we collect:
- Any use of Grow with Anna GmbH’s website and/or software may result in the collection of technical information such as your computer’s IP address, mobile device identifier, meta data, operating system, browser name/version, the referring web page, requested page; such information is used to help us understand the overall usage pattern of our website and software.
- We also use third-party analytics tools to help us measure how you use our website. These tools collect information sent by your device or our Service, including how you like to use our software and website which can help us in improving our Service.
- Grow with Anna GmbH may invite you to provide information through feedback on features on our website or software; we may send out e-mail inviting feedback or offering products and services; or we may ask you for information concerning support of our products or services. Your response to these communications may require you to submit personal information and opinions.
HOW WE USE YOUR INFORMATION
We may use information that we receive to:
- Help you efficiently access your information after you sign in
- Remember information so you will not have to re-enter it during your visit or the next time you visit the Service
- Provide personalised content and information to you and others, which could include online ads or other forms of marketing
- Provide, improve, test, and monitor the effectiveness of our Service
- Develop and test new products and features
- Monitor metrics such as total number of visitors, traffic, and demographic patterns
- Diagnose or fix technology problems
- Automatically update Grow with Anna GmbH’s application on your device
We have set out below, a description of all the ways we plan to use your personal data, and which of the
legal bases we rely on to do so. We have also identified what our legitimate interests are where
appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific
purpose for which we are using your data. Please contact us if you need details about the specific legal
ground we are relying on to process your personal data where more than one ground has been set out
below.
Purpose/Activity:
- To register you as a new customer
- To process and deliver your order including:
(a) Collect and recover money owed to us
(b) Manage payments, fees, and charge
- To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy
(b) Asking you to leave a review or take a survey
- To enable you to partake in a prize draw, competition or complete a survey
- To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
- To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
- To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
- To make suggestions and recommendations to you about goods or services that may be of interest to you
Type of data:
- Identity, contact, transaction, marketing and communications, identity, profile, usage, technical
Lawful basis for processing including basis of legitimate interest
- Performance of a contract with you
- Necessary for our legitimate interests (to recover debts due to us)
- Necessary to comply with a legal obligation
- Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services, to study how customers use our products/services, to develop them and grow our business)
- Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
- Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
- Necessary for our legitimate interests (to develop our products/services and grow our business)
PURPOSE OF USING YOUR INFORMATION
Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving that marketing.
Third-party marketing
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
Opting out
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
SHARING OF YOUR INFORMATION
We will not rent or sell your information to third parties outside of Grow with Anna GmbH without your consent, except as noted in this Policy. Parties with whom we may share your information:
- We may share User Content not personal information with potential business partners, service providers as a way of improving our service and providing relevant content. This will be done under confidentiality terms.
- We may remove parts of data that can identify you and share anonymized data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information.
- We may be required to disclose your information without your prior consent by law for the following reasons:
Comply with law or legal process
Protect and defend our rights and property, or the rights and property of a third party
Protect us against misuse or unauthorized use of any of Grow with Anna GmbH’s products, software, services, or other proprietary materials
Prevent death or imminent bodily harm. prevent and address fraud and other illegal activity
HOW WE STORE YOUR INFORMATION
Storage and Processing:
- We use commercially reasonable precautions to help keep your personal information safe and stored securely. However, we cannot ensure the security of any information you transmit toGrow with Anna GmbH or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed.
- Please do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and Grow with Anna GmbH, at all times.
- Your privacy settings may also be affected by changes to the social media services in which you connect to. We are not responsible for the functionality, privacy, or security measures of any other organization.
- Following termination or deactivation of your account, Grow with Anna GmbH, its Affiliates, or its Service Providers may retain information (including your profile information) and User Content for a commercially reasonable time for backup, archival, and/or audit purposes.
- Email our support to know about deleting your account team support@growwithanna.zendesk.com
CHILDREN'S PRIVACY
Grow with Anna GmbH does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Service. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us.
OTHER WEBSITES AND SERVICES
We are not responsible for the practices employed by any websites or services linked to or from our Service, including the information or content contained within them. Please remember that when you use a link to go from our Service to another website or service, our Privacy Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website/software, or are accessed through our web/in-app browser are subject to that third party's own rules and policies. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your User Content. If you are using a third-party website or service and you allow them to access your User Content you do so at your own risk.
YOUR DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)
If you are a resident of the EEA or the UK, you have the following data protection rights:
- If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing us at support@growwithanna.zendesk.com
- In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by emailing us.
- You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails we send you. To opt-out of other forms of marketing, please contact us by email.
- Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
QUESTIONS
If you have any questions about this Privacy Policy or the Service, please find the appropriate support channel in the website settings or contact us at support@growwithanna.zendesk.com
CHANGES TO OUR PRIVACY POLICY
Grow with Anna GmbH may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of the website or the Service after any modification to this Privacy Policy will constitute your acceptance of such modification.
